Terms of Service

1.Agreeing to these terms

These terms are an agreement between you and Vaibhav Hiwase (Sole proprietor), who operates TextView.AI. By creating an account or using the service, you agree to them. If you use the service for an organisation, you confirm that you may accept these terms on its behalf. If you do not agree, do not use the service.

2.What the service does

TextView.AI extracts text from documents, builds knowledge graphs from them, and answers questions about them using AI models. You can use it through the web application or the HTTP API. The service is still being developed, and we may add, change or remove features.

3.Your account

You must be at least 18 and able to enter into a contract, and the details you give us must be accurate. You are responsible for keeping your password and API keys secure, and for everything done with them. Tell us straight away if you think someone else is using your account.

4.Credits

The service is paid for in credits. There is no subscription, no monthly fee and nothing that renews.

• New accounts receive free credits when they sign up. The current amount is on the pricing page, and we may change it for accounts created later.
• Extracting pages and AI requests use credits at the prices shown on the pricing page when the request runs, based on what the request actually used.
• PDFs that already contain text are extracted free for the first 10,000 pages in each calendar month. Pages beyond that are charged at the rate shown on the pricing page. This free allowance is not credits: it resets at the start of each calendar month and unused pages do not carry over.
• When your balance cannot cover a request, the request is refused.
• Credits do not expire. They have no cash value, cannot be transferred to another account, and are lost when the account is deleted.

5.Buying credits

Card payments are not open yet. Until they are, credits beyond the free credits are added to your account on request, on terms we agree with you in writing.

When card payments open, you will buy credits in a one-time checkout run by our payment processor. The price is charged in US dollars and shown before you pay. Credits are added once the payment processor confirms the payment. Amounts shown in other currencies are estimates: your bank sets the exchange rate and any fees. If we are required to charge tax, it will be shown before you pay.

When a payment is refunded is set out in our Refund & Cancellation Policy.

6.Rate limits

We limit how many requests the web application and API accept in a given time, to keep the service available for everyone. We may slow down, refuse or suspend requests that exceed these limits, try to get around them, or put the service at risk.

7.Acceptable use

Do not use TextView.AI to:

• process documents you have no lawful right to process;
• break the law, or infringe anyone's intellectual property or privacy;
• upload malicious files, or disrupt or overload the service;
• access our systems, or another user's data, without permission;
• resell access to the service without our written agreement.

8.Your content

You keep your rights in the documents you upload and in the output you receive. You are responsible for having the right to upload them. You allow us to store and process them only to provide the service to you, which includes sending them to the AI and OCR providers that do the processing, as described in our Privacy Policy. The software and documentation behind TextView.AI remain ours.

9.AI output

Extracted text, knowledge graphs and answers are produced automatically and can be wrong or incomplete. Check anything important against the original document. Do not rely on the output alone for legal, financial, medical or safety decisions.

10.Availability

We do not guarantee that the service will always be available or free of errors. We may take it offline for maintenance or to fix problems, and we will try to keep interruptions short. How access is provided is described in our Service Delivery Policy.

11.Warranties and liability

The service is provided "as is", without warranties of any kind, express or implied, to the extent the law allows.

To the maximum extent the law allows, our total liability arising out of or relating to the service is limited to the amount you paid us in the three months before the event that gave rise to the claim. We are not liable for indirect, incidental or consequential loss, or for lost profits or data. Nothing in these terms limits liability that cannot be limited by law.

12.Deleting your account, suspension and termination

You can delete your account at any time from Settings. Deleting it permanently removes your data as described in our Privacy Policy, and any credits left on the account, free or purchased, are lost and are not refunded.

We may suspend or close an account that breaks these terms. Where it is reasonable, we will tell you first and give you a chance to put it right.

13.Changes to these terms

We may update these terms. We will post the new version on this page with a new date, and tell you about important changes by email or in the application before they take effect. If you keep using the service after that, the updated terms apply.

14.Governing law

These terms are governed by the laws of India and are subject to the exclusive jurisdiction of its courts.